Politique de remboursement

Returns & Exchanges

We want you to be happy with your Christhlete purchase. If something isn’t right, eligible items may be returned or exchanged within 14 days of delivery.

Eligibility

To be eligible for a return or exchange, your item must be unworn, unused, unwashed, and in the same condition in which you received it, with all original tags and packaging.

Returns or exchanges requested more than 14 days after delivery will not be accepted.

Start a Return or Exchange

To request a return or exchange, start by submitting a return request through our self-service portal. For size exchanges, we'll review your request and help you exchange the item for your preferred size, subject to availability.

CLICK HERE TO START A RETURN OR EXCHANGE

Once your request has been submitted, you’ll receive instructions on how and where to send your item. Items sent back without first submitting a return or exchange request will not be accepted.

Return Shipping

Customers are responsible for return shipping costs for standard returns and size exchanges. Original shipping charges are non-refundable.

If your order arrived damaged, defective, or incorrect, Christhlete will cover the cost of making it right.

Size Exchanges

Need a different size? You may request a size exchange within 14 days of delivery, subject to product availability.

If your requested size is unavailable, you may choose another eligible item or request a refund for the returned item.

Sale & Clearance Items

All products in our clearance collection or listed as final sale are not eligible for return or exchange.

Gift cards are also non-refundable and cannot be returned.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or incorrect, contact us as soon as possible at support@christhlete.com so we can evaluate the issue and make it right.

International Orders

Due to the high cost of international return shipping, international orders are final sale and are not eligible for returns or exchanges, except in cases where an item arrives damaged, defective, or incorrect.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for your bank or credit card company to process and post the refund.

Original shipping charges are non-refundable.

If more than 15 business days have passed since your refund was approved, please contact us at support@christhlete.com.

For any additional questions about returns or exchanges, contact us at support@christhlete.com.